Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information. By engaging with our services, you agree to the terms outlined below:

Information collected:

• We may collect personal information, including but not limited to, name, contact details, and any other information provided voluntarily.

Use of information:

• Personal information is collected for the purpose of providing and improving our services, as well as ensuring a personalized experience.

• We may use your information for communication, marketing, and promotional purposes.

Data security:

• We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

• However, no data transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

Sharing of information:

• We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.

• Your information may be shared with trusted third parties who assist us in operating our website, conducting business, or servicing you.

Cookies:

• We may use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect certain functionalities.

Third-party links:

• Our website may contain links to third-party websites. We have no control over the content and practices of these sites and encourage you to review their privacy policies.

Consent:

• By using our services, you consent to our Privacy Policy.

Changes to privacy policy:

• We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact information:

• If you have any questions or concerns regarding this Privacy Policy, please contact us at [contact@email.com].

Thank you for reviewing our Privacy Policy.

 

Reservation and payment:

• The reservation is considered confirmed once the online process is completed, and payment is made.

• A non-refundable deposit is required to secure the reservation.

• Full payment must be made before the scheduled tour date.

Cancellations and refunds:

• Cancellations must be notified in advance as per the established policy, at least 24 hours in advance.

• A cancellation fee may apply, and the refunded amount depends on the notice period.

Number of participants:

• The tour price is based on a specific number of participants. Any changes in the number of participants must be notified in advance, and an additional fee per person may apply.

Customer responsibility:

• Customers are responsible for following the instructions of the captain and crew during the tour.

• Any damage caused by irresponsible behavior may result in additional charges.

Changes in itinerary:

• The company reserves the right to make changes to the itinerary due to weather conditions, safety reasons, or other justified circumstances.

Safety and equipment:

• Customers must adhere to all safety rules and use the provided equipment during the tour.

Schedules and delays:

• Customers must arrive on time for boarding. Delays may affect the duration of the tour.

• It is recommended to arrive 15 minutes before the boarding time.

Communication:

• The contact information provided during the reservation will be used for any important communication related to the tour.

Documentation:

• Customers must present valid identification when boarding, along with any additional documentation required by the company.

Insurance and liability:

• Customers are advised to have their own travel insurance.